They just don't care. The whole GoG experience is subpar: the very poor design of their website, the slow Galaxy client, you can buy more than once a game ('regular' and 'better' edition), not always clear what DLCs are available for a game, always a gamble if a game's going to be updated (and sold for all OSes), can never tell what version you're buying or check any kind of news about a game (before buying), higher prices on average than Steam/Humble/etc, next to impossible to discover similar or new games that might be of interest, recommendations are probably for the other you, own library is difficult to navigate when it grows, and so on.
The only thing they've got is DRM-free and is huge. But with this whole mess of incomplete, unmaintained releases and low effort they seem to be putting it feels kinda wasted. :(
Post edited December 07, 2020 by Monicheti