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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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TomaszGOG: For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5. Please install this windows update: https://support.microsoft.com/en-us/kb/2999226
You may need to update Windows (Like having service pack 1 in Win 7) for this update to be applicable.
This doesn't work, when I try to install the update, it says the update is not required It says ‘The update is not applicable to your computer’." and I still can't use gog galaxy client....
Post edited March 29, 2016 by Mato87
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Foiled: The client will recognize and skip the downloading of files which have already been completed. If you restart the installation of your game, you should not lose the progress you have made :)
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JMich: Hm, I don't recall seeing you here, have you posted in the forum before and I missed it, or have you been (wisely?) avoiding us?
Foiled has been working with us on Galaxy for the last few months. Guess he didn't have a chance to speak on the forums before :)
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Joridculous: Why does thing download games you already have downloaded Before galaxy was a thing?
Its pretty annoying that galaxy cant be smart enough to see the files are identical! (even when you copy the files to galaxys download folder AND the "temp" download folder!)
I guess you're talking about downloading game installers, not the games themselves? We haven't manage to get to that feature yet :(

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TomaszGOG: For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5. Please install this windows update: https://support.microsoft.com/en-us/kb/2999226
You may need to update Windows (Like having service pack 1 in Win 7) for this update to be applicable.
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Mato87: This doesn't work, when I try to install the update, it says the update is not required It says ‘The update is not applicable to your computer’." and I still can't use gog galaxy client....
Which operating system are you on? Do you have all service packs installed?

Liosan
Post edited March 29, 2016 by Liosan
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Liosan: Foiled has been working with us on Galaxy for the last few months. Guess he didn't have a chance to speak on the forums before :)
You mean to say that your Galaxy work has been ... Foiled?

I'll see myself out...
Was there an update today or yesterday? My client seems to have broken. Suddenly I always to click twice on a game in my library if I want to go to that game's page, and if I'm on a game's page, the areas "My activity", "Headlines" and "Description", which worked fine until now, don't show anything anymore and are just empty instead.
Attachments:
galaxy.png (249 Kb)
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Liosan: Which operating system are you on? Do you have all service packs installed?
I have win 8.1 pro x64 but I have no idea what service pack I have installed, where do I search for it?
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Liosan: Which operating system are you on? Do you have all service packs installed?
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Mato87: I have win 8.1 pro x64 but I have no idea what service pack I have installed, where do I search for it?
Well 8.1 is the "service pack" I guess for Windows 8 :) We're investigating the problem on our side, maybe we'll be able to remove the requirement for api-ms-crt dlls. I can't really offer anything better right now :(

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Paul31286: Was there an update today or yesterday? My client seems to have broken. Suddenly I always to click twice on a game in my library if I want to go to that game's page, and if I'm on a game's page, the areas "My activity", "Headlines" and "Description", which worked fine until now, don't show anything anymore and are just empty instead.
Does restarting help?

Liosan
Post edited March 29, 2016 by Liosan
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Paul31286: Was there an update today or yesterday? My client seems to have broken. Suddenly I always to click twice on a game in my library if I want to go to that game's page, and if I'm on a game's page, the areas "My activity", "Headlines" and "Description", which worked fine until now, don't show anything anymore and are just empty instead.
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Liosan: Does restarting help?

Liosan
I've restarted both the Galaxy client as well as my PC multiple times, but the issue still persists.
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Mato87: I have win 8.1 pro x64 but I have no idea what service pack I have installed, where do I search for it?
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Liosan: Well 8.1 is the "service pack" I guess for Windows 8 :) We're investigating the problem on our side, maybe we'll be able to remove the requirement for api-ms-crt dlls. I can't really offer anything better right now :(
Ok, I hope it's as soon as possible :) Good luck !
And us Linux players, we still wait this f*cking platform ...
GoG, you'll release GoG Galaxy at the same release date than Half-Life 3 ?
Post edited March 29, 2016 by berillions
So when is GOG Galaxy going to allow me to turn off game play time tracking? I really want to start playing Grim Dawn, but I really don't want all that rigamarole.
is there a way to work around the setup.exe when prompted with the message so and so version is installed,setup will exit now. i only ask because i would like to reacquire unins000 and some other files so.

tunnel vision. i skipped on right past relevant post about windows update.
windows is fine until one starts to look for problems
Post edited March 30, 2016 by Vitrix99
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mqstout: So when is GOG Galaxy going to allow me to turn off game play time tracking? I really want to start playing Grim Dawn, but I really don't want all that rigamarole.
Don't want to feel guilty about the time you've put in? :P
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mqstout: So when is GOG Galaxy going to allow me to turn off game play time tracking? I really want to start playing Grim Dawn, but I really don't want all that rigamarole.
You can just play without Galaxy active. It won't track your time. However some achievements will still set triggers in your savegame. And once they've triggered, there's no undoing it at this time. You could log out of Galaxy, but that doesn't help either. I tried out Victor Vran for a day before I bought it and even though it wasn't in my account or anything it tracked the time and all that.
For quite some time I've been requested to do GOG updates and the Microsoft Visual C++ 2015 Redistributable over and over again. I don't get any error message, but the next time I start GOG Galaxy again the procedure starts again too.

I tried running it with administrator rights. No change.

I did install the Redistributable now by searching, downloading and installing it as a standalone feature. I restarted the PC and when I start GOG Galaxy it is acting like nothing had changed.

I'm running Windows 7 on my laptop.

Why do I have to repeat thos process over and over again?

I have added this report to mantis.gog.com and put my logfiles there as well. Report 3974
I have been asked to file my message here as well, which I am doing now.

I had posted this on another question thread. I have marked this other thread as solved because I got information on how to handle it according your rules. The problem itself is still open as my attempts for solving failed.
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JMich: Hm, I don't recall seeing you here, have you posted in the forum before and I missed it, or have you been (wisely?) avoiding us?
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Liosan: Foiled has been working with us on Galaxy for the last few months. Guess he didn't have a chance to speak on the forums before :)
avatar
Joridculous: Why does thing download games you already have downloaded Before galaxy was a thing?
Its pretty annoying that galaxy cant be smart enough to see the files are identical! (even when you copy the files to galaxys download folder AND the "temp" download folder!)
avatar
Liosan: I guess you're talking about downloading game installers, not the games themselves? We haven't manage to get to that feature yet :(
Liosan
Sort of. Im talking about games you have downloaded from GOG (Your library).
Like right now i wanted to install a game i had to re-download the other day. And what do you know. galaxy starts to DOWNLOAD it again!

Also whats with the paths?
"Download games to:" (Here one would assume games you download end up.. Wrong.
"Download extras to:" They end up here! wt?