CuAnnan: I should probably have caveated my post with "I'm on vast quantities of painkillers for a collapsed lung".
No offence was intended.
Thank you for saying that, and welcome to the forums.
I'm not going to be of any help here, apart from chiming in to say that I have often used the downloader and have never had any trouble with it, which makes me suspect either your connection or your machine, or your relationship in general with the Internet gods. You did remember to sacrifice the goat, right? Some people forget that part. It's a pain, but you only have to do it once.
I'm also a little confused by the mention of pop-ups, which I have never encountered apart from the New Message box, which is a fresh window. I actually like it that way, because it allows me, while writing, to look for things on the forum I might want to include in my post. Never really thought of it as a pop-up, though I guess it is one.