KagoAkira: Hello, I write everywhere but cant find the solution or anything.

The gog support is very (N).

I bought the game in my local store. Physical box edition. I have everything, box, card, postcard, invoice etc.

I redeem 2020 tha game without GOG, because this time possible. But now 2022 i cant see my account library.

The code cant redeem, and all gog channel is dead.

I hate the chatbot. I cant imagine this big company have an idiot solutions.. The bot know FIVE problem solutions..

Congrats. But i send email with my problems and the answare is very ugly.. I get a ticket with link. But This link redirect the bot.

Hmm god support.

Im very unsatisfied with system.... Please answare my problem, or tell them that they stole a lot money because no have a support team.

KagoAkira: Hello, I write everywhere but cant find the solution or anything.

The gog support is very (N).

I bought the game in my local store. Physical box edition. I have everything, box, card, postcard, invoice etc.

I redeem 2020 tha game without GOG, because this time possible. But now 2022 i cant see my account library.

The code cant redeem, and all gog channel is dead.

I hate the chatbot. I cant imagine this big company have an idiot solutions.. The bot know FIVE problem solutions..

Congrats. But i send email with my problems and the answare is very ugly.. I get a ticket with link. But This link redirect the bot.

Hmm god support.

Im very unsatisfied with system.... Please answare my problem, or tell them that they stole a lot money because no have a support team.

Ice_Mage: 1. Change your privacy settings to allow chat messages from everyone.
2. Send a staff member like ponczo_ or Clownski_ a polite chat message with your support ticket number.

Trooper1270: But, no mention of where the code was acquired or purchased...

KagoAkira: "I bought the game in my local store. Physical box edition. I have everything, box, card, postcard, invoice etc."

Local store. BestByte. Like saturn, mediamarkt etc. Total legal.

triock: Just to be sure, you don't happen to have 2 accounts and redeemed it to the other one, right?

KagoAkira: I redeem 2020 tha game without GOG, because this time possible.
I cant play game, because bad optimalizing.

But now 2022 i cant see my account library.

Yes. I redeem the code. I think without the gog client, but after i download the client because something not good for the game.

KagoAkira: The code cant redeem

KagoAkira: Yeah, dowload from browser first, but after dowload the GOG client and add the game.

"The question is: do you still have it installed?"

No, I uninstal a several day. I tryed repair the library. But no works.

"If you have it de-installed in the meantime, and Galaxy doesn't show you the game in your (Galaxy-)account (for whatever reasons), download the offline installers again (via your account in the browser)."

I cant downlaod because offline browser download not works. Because first step that write the code the input field. But i get a error message.

gogalaxy.com/en/yourcyberpunk/ <- my code = This code is currently being redeemed by someone.

1. Go to www.gog.com/redeem.
2. Enter your game code and click “Continue”.
3. You will be prompted to log in, or create a free GOG account.
4. Follow the on-screen instructions.
5. When prompted, go to your games library.
6. Find Cyberpunk 2077 and click it.
7. Scroll down and click “DOWNLOAD OFFLINE BACKUP GAME INSTALLERS”.
8. Download all the installation files into the same folder.
9. Once all files are downloaded, find the executable (.EXE) file and launch it.
Feel free to back up these files for later use, if you wish.

FrostburnPhoenix: Skip to step 5.

KagoAkira: I cant downlaod because offline browser download not works.