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If you google the first paragraph, you can find a lot of forum topics about that e-mail, and people mostly say it's a scam.
1. Bad English. Although if your English is also bad you might not notice.
2. Blizzard help on authenticators: https://eu.battle.net/support/en/article/adding-and-removing-authenticators. The general procedure doesn't really sound like the one suggested in the email. Official emails often don't have links like "click here to go directly to your account login", by my experience. But then I have no experience with Blizzard.
3. Where is the official announcement on Blizzard's site?
4. Where is the buzz of this quite drastic measure in the forums?
5. "You must work together with us to be determined to crack down all the behaviors of destroying games." Again, seriously bad and convoluted expression, but also do game companies usually say things like this? Yeah, now all the players rise up! We will bring it down on them hard and fast together! No they don't.
6. Companies don't tell you that "dude, we're losing a shitload of customers because of this, so help us out by protecting your account. Do your part!"

I'm sorry if your account got hacked. The good news is, I guess, that if it did, you didn't really lose anything since you've never played any online thing. You'll probably get your account back.
This is a phishing email, no point blaming Blizzard for it, even people that don't have Battle.net accounts get these / similar emails:

http://eu.battle.net/en/security/theft

Go to eu.battle.net and try this to get your account back, assuming you actually fell for it:

https://eu.battle.net/account/support/account-recovery.html

EDIT: It would also be good if you could report the phising email at hacks@blizzard.com.
Post edited April 23, 2013 by Elenarie
The fact is I can't log into my account.
I haven't followed the link into the mail, because Firefox gives me an alert.
Instead, I went on Blizzard site, I tried to log in but no success.
So I asked to send me my account name (emal) via sms, I put that in with my name but no luck.
After three time or so I was searching to reset my password (and every single times it gives me an errore, link "Your name and email don't match", wrong captcha etc), they said me to contact Blizzard support.
I will do that tomorrow, because now I can't, but it is annoying, coonsidering I have only two old games binded to my account.

And how can a spammer take my mail? It is strange for sure.
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Big_Boss: ...
Try the recovery form that I linked, if that doesn't work, contact their support team.

About how the found out your email, loads of websites get their info stolen on daily basis. If you've had account with Steam, DeviantArt, Sony, or the hundred others high profile sites that were hacked the last several years, its a good bet that your email is out there in the wild.
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Big_Boss: The fact is I can't log into my account.
I haven't followed the link into the mail, because Firefox gives me an alert.
Instead, I went on Blizzard site, I tried to log in but no success.
So I asked to send me my account name (emal) via sms, I put that in with my name but no luck.
After three time or so I was searching to reset my password (and every single times it gives me an errore, link "Your name and email don't match", wrong captcha etc), they said me to contact Blizzard support.
I will do that tomorrow, because now I can't, but it is annoying, coonsidering I have only two old games binded to my account.

And how can a spammer take my mail? It is strange for sure.
Go to those links Elenarie posted, and try to get your account back.
Ive never had phishing trouble, but my Diablo3 account got hacked sometime after Diablo3 launch. All the stuff from all of my Diablo3 characters got stolen. Not that i cared so much for it (havent played D3 since..maybe in a year or two?) - but Blizzards Support's reply to this was pretty cold:

They said they can reset the D3 acco to previous state and i can get the stuff back...but they can do this only certain number or times, 2-3 and after that "nothing can do". I think thats pretty damn bad attitude. If its because of the real money auction house, i think it should be shut down for good. Ofcourse thats never going to happen.

Later i got Battlenet account authenticator from a friend, but i think that having to need such thing is just bs.
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iippo: They said they can reset the D3 acco to previous state and i can get the stuff back...but they can do this only certain number or times, 2-3 and after that "nothing can do". I think thats pretty damn bad attitude. If its because of the real money auction house, i think it should be shut down for good. Ofcourse thats never going to happen.
That's about giving you back your gear (the items the hacker sold or transferred) not about helping you get back your account. They'll help you get your account back no matter how many times you get hacked.

Why do they limit this? Because it can be exploited, I personally know a guy in WoW that 3-4 times acquired high profile gear and mounts, sold them, transferred the gold to other characters and immediately used the character restoration feature to get his stuff back.

He was blocked from doing this after being discovered just a few days ago.
Post edited April 23, 2013 by Elenarie
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iippo: Later i got Battlenet account authenticator from a friend, but i think that having to need such thing is just bs.
Yeah, the need for an additional security layer is total BS. *facepalm*

How do you think you got pwnd in the first place? Lemme see, what is more likely to happen: Blizzard got hacked and someone got your login info or you probably downloaded something nasty/clicked a link in some email and leaked the account credentials. Probably Blizzard fudged it huh ? ;)
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Elenarie: About how the found out your email, loads of websites get their info stolen on daily basis. If you've had account with Steam, DeviantArt, Sony, or the hundred others high profile sites that were hacked the last several years, its a good bet that your email is out there in the wild.
Not to mention that if a contact of your e-mail associates gets hacked or ends up on a spammer list chances are that spam system will search said contact's list of contacts and you end up on their list. Or if you signed up on a site that either willingly sells their list of subscribers/members for money or pretends to but still do it.

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iippo: Later i got Battlenet account authenticator from a friend, but i think that having to need such thing is just bs.
What?! Multi-Factor authentication should be more common, if's properly implemented it's a brilliant system.

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silviucc: Yeah, the need for an additional security layer is total BS. *facepalm*

How do you think you got pwnd in the first place? Lemme see, what is more likely to happen: Blizzard got hacked and someone got your login info or you probably downloaded something nasty/clicked a link in some email and leaked the account credentials. Probably Blizzard fudged it huh ? ;)
About what I thought but the problem is that people still associate gaming as something frivilous and childish, "security shouldn't be needed or whatever.." That IS bullshit..
Post edited April 23, 2013 by Nirth
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silviucc: Yeah, the need for an additional security layer is total BS. *facepalm*

How do you think you got pwnd in the first place? Lemme see, what is more likely to happen: Blizzard got hacked and someone got your login info or you probably downloaded something nasty/clicked a link in some email and leaked the account credentials. Probably Blizzard fudged it huh ? ;)
Maybe he used the same password for other websites? Or has a keylogger or some similar crap on his computer? Or logged in from a public / someone's else computer? Or maybe he had an easy to guess security question? So many ways to get your password leaked these days.

The only time Blizzard were 'hacked into', from what I remember this was an internal-like stuff, someone connected to their network and tried to get in this way (not like the usual hack-over-the-internet hacks), they released detailed info on what was accessed and what wasn't. EU users' details, especially passwords, were not exposed.

Of course, they could also be lying, but useless conspiracy theories don't really help anyone.

On a related note, get yourself KeePass and use that to generate and manage good credentials.
I get this email too (or to be more precise I used to) i don't own any blizzard game nor have any account with them.

Any email mentioning warcraft, diablo, blizzard goes directly to my spam folder (or is blocked completely)


NEVER EVER log in through links in email.

If the message from blizzard, gog, bank, steam whatever is real and they do require you to login then do it the normal way by typing (do not copy the link from email) the website address and login from there.
The very first sentence tips you off that it's a scam. No company would admit that they have a problem that "is getting worse and worse".
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iippo: Later i got Battlenet account authenticator from a friend, but i think that having to need such thing is just bs.
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silviucc: Yeah, the need for an additional security layer is total BS. *facepalm*

How do you think you got pwnd in the first place? Lemme see, what is more likely to happen: Blizzard got hacked and someone got your login info or you probably downloaded something nasty/clicked a link in some email and leaked the account credentials. Probably Blizzard fudged it huh ? ;)
Nope.

Apparently playing in public had some bug, that quitting in middle of game with random people, they could somehow hijack the account. I wouldnt know about that and frankly i dont care how they did it - i wasnt the only person to whom that had happened and it didnt have anything to do with passwords for example.

As a customer, i do take care of my password and expect Blitz to take care of their side of things. Sure stuff happens and thats understandable. However i cant swallow the "We can do this only so and so many times" -arguement. They couldnt point it was my reason so why in poop i would have to be responsible for their shitty security codes? If the damned authenticar is -must- then why it they didnt give one for free with the game?

Sure we could add finger prints, key authenticators and smell samples do every single game and how fun that would be?

Ive played for decades, lots of online games and that was the first time i honestly hacked and actually lost something - like i said, i dont really worry about the theft itself - but i do have some serious expectation from big company like blitz.

Yes yes..i understand all that have to do with the fact that thanks to real money auction house, the game has to do with RL money and that invites more hackers >>> which once again means that Blitz should take better care of their security instead of blaming their customers for playing their game.
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Elenarie: About how the found out your email, loads of websites get their info stolen on daily basis. If you've had account with Steam, DeviantArt, Sony, or the hundred others high profile sites that were hacked the last several years, its a good bet that your email is out there in the wild.
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Nirth: Not to mention that if a contact of your e-mail associates gets hacked or ends up on a spammer list chances are that spam system will search said contact's list of contacts and you end up on their list. Or if you signed up on a site that either willingly sells their list of subscribers/members for money or pretends to but still do it.

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iippo: Later i got Battlenet account authenticator from a friend, but i think that having to need such thing is just bs.
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Nirth: What?! Multi-Factor authentication should be more common, if's properly implemented it's a brilliant system.

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silviucc: Yeah, the need for an additional security layer is total BS. *facepalm*

How do you think you got pwnd in the first place? Lemme see, what is more likely to happen: Blizzard got hacked and someone got your login info or you probably downloaded something nasty/clicked a link in some email and leaked the account credentials. Probably Blizzard fudged it huh ? ;)
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Nirth: About what I thought but the problem is that people still associate gaming as something frivilous and childish, "security shouldn't be needed or whatever.." That IS bullshit..
Well, how about you code some global identifier then and get rich?

So far of all the games ive played, D3 has been the only one with (paid) authenticator...and it has the weakest security? O_o

And yes, i am not into modern MMO's. Used to play lots of MUD's back in "the good old days".
Post edited April 23, 2013 by iippo
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iippo: Apparently playing in public had some bug, that quitting in middle of game with random people, they could somehow hijack the account. I wouldnt know about that and frankly i dont care how they did it - i wasnt the only person to whom that had happened and it didnt have anything to do with passwords for example.
Which, even after a whole year of the game being released, was never proven do be the case. Yet another conspiracy theory. :p The less false information people spread, the better for all.
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iippo: So far of all the games ive played, D3 has been the only one with (paid) authenticator...and it has the weakest security? O_o
The physical authenticator is free, you only pay for the shipping costs. Also, there is a digital, free one available for iOS, Android, and Windows Phone devices.
Post edited April 23, 2013 by Elenarie