I agree on all points made.
I do want to put one thing into perspective for everybody and I'm happy my post is on the first page so people will read this.
Corporations don't pay attention to one person complaining or suggesting something unless they highly agree, but they DO pay attention to trends. Get enough people to agree on something GOG needs to do or change and they WILL do it if it's possible.
GOG held a survey, users answered.
Enough users agreed on something (new price points, newer games - indies)
GOG needed to change and they DID
See? What you said is true. Only the result is not what you expected.